Member Experience & Wellness Concierge

Socket.dev; Greeley (CO); On-site; USD 43,394,000 - 57,859,000; Full time

Benefits offered by this job

Two gym memberships

401(k) options

Free therapy & resources

Paid Time Off

Parental Leave

Job summary

VASA Fitness in Greeley, CO is seeking a friendly Member Experience Specialist to greet members, guide them on memberships, upgrades, and personal training options, and keep the club clean and organized.

The role sets the tone for every visit, helping guests feel valued, motivated, and excited to return through warm conversations, proactive tours, and a welcoming, high-energy environment for all.

Qualifications

• 1+ year of customer service experience
• Interest in health, wellness, and fitness
• Ability to pass a background check
• Bilingual skills or CPR certification are a plus
• Strong communication skills and a professional approach
• Comfortable multi-tasking and working independently

Responsibilities

• Greet guests and members warmly to set a positive tone
• Guide members on memberships, upgrades, and personal training options
• Maintain a clean, organized front desk and club environment
• Conduct informative tours to drive memberships and add-on services
• Address member needs promptly with helpful solutions
• Share feedback with leadership to improve the member experience

Job description

VASA Fitness in Greeley, CO is seeking a friendly Member Experience Specialist to greet members, guide them on memberships, upgrades, and personal training options, and keep the club clean and organized.

The role sets the tone for every visit, helping guests feel valued, motivated, and excited to return through warm conversations, proactive tours, and a welcoming, high-energy environment for all.