Member Experience & Training Specialist

Sam's East, Inc.; McKinney (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits: medical, vision, and

401(k) and company-paid life insurance

Paid time off

Live Better U education program

Job summary

Sam's Club is hiring at the McKinney, TX location to support member service at the front end. You will operate front-end equipment, assist members with purchases, returns, and exchanges, and promote Sam's Club products and services.

You will also guide members on self-service technology and help maintain a safe, well-organized checkout area. The role emphasizes customer service, teamwork, and adherence to store policies, with opportunities to learn new technologies and participate in process

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service at checkout and assist with payments, returns, refunds, and exchanges.
• Promote Sam's Club products and services and assist members with purchasing decisions.
• Resolve member issues and concerns and guide use of self-service technology.
• Maintain safety and cleanliness of the checkout and front-end areas and report unsafe conditions.

Skills

Retail experience

Mobile retail apps

Tools

Cash register

Job description

Sam's Club is hiring at the McKinney, TX location to support member service at the front end. You will operate front-end equipment, assist members with purchases, returns, and exchanges, and promote Sam's Club products and services.

You will also guide members on self-service technology and help maintain a safe, well-organized checkout area. The role emphasizes customer service, teamwork, and adherence to store policies, with opportunities to learn new technologies and participate in process