Member Experience Teller - Growth & Impact

Dupaco Community Credit Union; Manchester (IA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Job summary

Dupaco Community Credit Union in Manchester, IA is hiring a Teller Service Associate to deliver friendly, professional member service and promote account usage.

You’ll learn skills that support your Dupaco career, including accurate transaction processing, guiding members on credit union products, and using available technology. Starting pay is $19.14/hour with incentives and a path to growth within the organization.

Qualifications

• High school diploma or GED or equivalent experience.
• Ability to exude confidence and lead by example in providing outstanding member service.
• Excellent communication skills with the ability to adjust your communication style to your audience.
• A positive attitude and strong desire to help others.
• Excellent computer skills with the ability to navigate between multiple programs.

Responsibilities

• Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage.
• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/ services.
• Understand the technology that is available to the members and demonstrate to them how to use it.
• Performing miscellaneous operation duties in accordance with established policies and procedures.
• Promoting a positive and professional image of the credit union.

Skills

Customer Service

Communication Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Team Player

Detail Oriented

Ability to Make an Impact

Education

High School Diploma or GED

Job description

Dupaco Community Credit Union in Manchester, IA is hiring a Teller Service Associate to deliver friendly, professional member service and promote account usage.

You’ll learn skills that support your Dupaco career, including accurate transaction processing, guiding members on credit union products, and using available technology. Starting pay is $19.14/hour with incentives and a path to growth within the organization.