Member Experience Teller & Financial Services Advisor

GPO Federal Credit Union; Village of Ilion (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401K plan with employer match

Life Insurance

Long Term Disability

HSA Contributions

Paid Holidays

Paid Vacation

Job summary

GPO Federal Credit Union in Ilion, NY is seeking a customer-focused Teller to provide exceptional service to members and handle daily transactions with accuracy. You will engage with members, refer products, and help maintain branch operations, including ATM and night depository, while upholding security and cash-handling standards.

The role requires a high school diploma or GED, at least 6 months cash-handling experience, and the ability to stand for extended periods.

Qualifications

• High-school diploma or GED required.
• Minimum 6 months cash-handling experience.
• Willingness to promote credit union products.
• Ability to work in a team and individually.
• Stand for extended periods; physical requirements.

Responsibilities

• Engage with members to ensure a positive experience and build relationships.
• Refer products and services to provide value and meet sales goals.
• Complete transactions accurately to balance drawer daily.
• Greet members to create a welcoming environment.
• Perform transactions professionally to build member trust.
• Maintain the ATM and night depository per supervisor.
• Report suspicious activity to protect member accounts.

Skills

Cash handling

Customer service

Teamwork

Communication

Attention to detail

Education

High school diploma or GED

Tools

POS system

ATM knowledge

Job description

GPO Federal Credit Union in Ilion, NY is seeking a customer-focused Teller to provide exceptional service to members and handle daily transactions with accuracy. You will engage with members, refer products, and help maintain branch operations, including ATM and night depository, while upholding security and cash-handling standards.

The role requires a high school diploma or GED, at least 6 months cash-handling experience, and the ability to stand for extended periods.