Member Experience Teller - Growth & Benefits

Teachers Federal Credit Union; Farmingville (NY); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

401(k) company contribution

Dental & Vision premiums paid by us

Tuition reimbursement

Employee loan discounts

Job summary

Teachers Federal Credit Union in Farmingville, NY is seeking a teller to handle routine financial transactions, greet members, and provide information about credit union products and services.

The role involves deposits, withdrawals, loan payments, identity verification, and cross-selling while maintaining security and accuracy in daily cash handling. This position supports branch operations and may involve working at other locations as needed.

Qualifications

• High school education or GED required.
• Cash handling experience required.
• Strong communication, interpersonal, customer service, mathematical, problem solving, multitasking and computer skills, and detail orientation are required.

Responsibilities

• Build/strengthen member relationships, greet members in a courteous/professional manner, and provide superior member service.
• Process deposits, withdrawals, loan payments and other transactions.
• Verify member identity/signatures, receive approval for transactions when appropriate and ensure the accuracy of amounts handled.
• Sell negotiable items (e.g., money orders and official checks) and assist in daily proof.
• Cross-sell products and services by advising members of rates, benefits and features.
• Ensure the security of the workstation including cash and negotiable items, inform the supervisor when cash on hand exceeds prescribed limit and when additional cash is needed.
• Balance Teller drawer daily by counting currency/coin/checks received, prepare Federal Reserve deposits, inventory negotiable items and resolve discrepancies.
• Comply with company policies, procedures, guidelines.
• Work in other branches as assigned.
• Perform other duties as needed upon request by immediate supervisor

Skills

Cash handling

Customer service

Communication

Interpersonal skills

Mathematical

Problem solving

Multitasking

Computer skills

Detail orientation

Education

High school diploma or GED

Job description

Teachers Federal Credit Union in Farmingville, NY is seeking a teller to handle routine financial transactions, greet members, and provide information about credit union products and services.

The role involves deposits, withdrawals, loan payments, identity verification, and cross-selling while maintaining security and accuracy in daily cash handling. This position supports branch operations and may involve working at other locations as needed.