Member Experience Teller – Banking & Service

Educators Credit Union Inc; Burlington (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

Educators Credit Union Inc in Burlington, WI seeks a dynamic Teller to provide exceptional member service during financial transactions. You will balance cash, post transactions, and guide members to the right departments for information and services.

Role emphasizes courtesy, accuracy, and a friendly demeanor. Weekend availability is required, with 30+ hours weekly, in a friendly, inclusive credit union environment.

Qualifications

• Courtesy, tact and diplomacy are essential for daily member interactions.
• High level of accuracy and ability to operate basic office equipment.
• Strong communication and customer service skills are needed.
• Ability to stand, walk, lift up to 50 pounds as required.

Responsibilities

• Provide exceptional service to members during financial transactions.
• Educate members on credit union products and services.
• Balance cash drawer and post transactions to accounts.
• Direct members to appropriate departments for information and services.
• Perform miscellaneous clerical tasks and answer phones.

Skills

Courtesy/diplomacy

Interpersonal contact

Bilingual extra (Spanish or Hmong)

Physical stamina

Education

High School diploma or equivalent

Job description

Educators Credit Union Inc in Burlington, WI seeks a dynamic Teller to provide exceptional member service during financial transactions. You will balance cash, post transactions, and guide members to the right departments for information and services.

Role emphasizes courtesy, accuracy, and a friendly demeanor. Weekend availability is required, with 30+ hours weekly, in a friendly, inclusive credit union environment.