Member Service Teller – Friendly Financial Guidance

Educators Credit Union; Racine (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

Educators Credit Union in Wisconsin is seeking a friendly Member Service Representative to assist members with everyday financial transactions and provide an exceptional service experience.

You will follow our core values, welcome members, educate them about credit union products, and balance cash drawer daily. Availability on Saturdays and strong computer skills are required for this on-site role at the Newman Branch in Racine.

Qualifications

• Courtesy, tact, and diplomacy are essential elements of the job.
• Bilingual in Spanish or Hmong is a plus.
• Must be available to work Saturdays.
• Accuracy and ability to operate computers and related office equipment.

Responsibilities

• Provide an exceptional service experience to members while assisting with their financial transactions.
• Receive and process member financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed.
• Balance cash drawer and daily transactions; maintain member records.
• Answer phones, perform filing, typing, and other routine tasks; Direct members to appropriate departments for information and services.

Skills

Courtesy

Customer service

Bilingual (Spanish or Hmong)

Education

High School diploma or equivalent

Job description

Educators Credit Union in Wisconsin is seeking a friendly Member Service Representative to assist members with everyday financial transactions and provide an exceptional service experience.

You will follow our core values, welcome members, educate them about credit union products, and balance cash drawer daily. Availability on Saturdays and strong computer skills are required for this on-site role at the Newman Branch in Racine.