Member Experience & Tech Support Specialist

Sam's East, Inc.; Terre Haute (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Disability coverage

Education program (Live Better U)

Job summary

Walmart in Terre Haute, IN is seeking a Front End Associate to deliver friendly member service, handle checkout, and assist shoppers with purchases. You will promote Sam's Club products, support self-checkout and mobile apps, and help maintain a clean, organized store environment.

This role emphasizes teamwork, integrity, and delivering a helpful customer experience. Join a team that supports growth, provides benefits, and fosters a safe, welcoming shopping atmosphere for members and guests

Qualifications

• Retail experience including operating front end equipment (cash registers) and mobile retail apps.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.

Skills

Retail experience

Job description

Walmart in Terre Haute, IN is seeking a Front End Associate to deliver friendly member service, handle checkout, and assist shoppers with purchases. You will promote Sam's Club products, support self-checkout and mobile apps, and help maintain a clean, organized store environment.

This role emphasizes teamwork, integrity, and delivering a helpful customer experience. Join a team that supports growth, provides benefits, and fosters a safe, welcoming shopping atmosphere for members and guests