Member Experience Specialist - Frontline Service & Training

Sam's East, Inc.; Clarksville (IN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Paid time off

Job summary

Walmart is hiring at Sam’s Club in Clarksville, IN for a front-end associate role. You will provide member service, operate the checkout area, and assist with payments, returns, and exchanges while promoting Club products and services.

You’ll guide members on self-service tech and help locate merchandise, keeping entrances/exits safe and orderly. The position includes safety compliance, zone maintenance, and occasional training duties for new programs and tools.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members regarding self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per policy.
• Maintains safety, organization, and security of the store areas, including zones and merchandise.
• Delivers training on processes and new technology to Frontline Services associates.

Skills

Retail experience

Front-end operations

Mobile retail apps

Job description

Walmart is hiring at Sam’s Club in Clarksville, IN for a front-end associate role. You will provide member service, operate the checkout area, and assist with payments, returns, and exchanges while promoting Club products and services.

You’ll guide members on self-service tech and help locate merchandise, keeping entrances/exits safe and orderly. The position includes safety compliance, zone maintenance, and occasional training duties for new programs and tools.