Member Service & Front End Specialist

Sam's Club; Terre Haute (IN); On-site; USD 48,712,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Job summary

Sam's Club in Terre Haute, IN is seeking an associate to deliver member service, manage checkout needs, and support payments and returns. The role emphasizes assisting customers, promoting products, and guiding members on self-service technology while maintaining safety and merchandise presentation.

This position offers an hourly wage range with benefits, training, and opportunities for growth within a large retail network.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Experience with mobile retail applications

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Promotes Sam's Club products and services and guides members on self-service tech.
• Follows safety standards and conducts safety sweeps.
• Maintains entrance/exit areas and secures assets per policy.
• Trains Member Frontline Services associates on processes and tools.

Skills

Retail experience

Cash handling

Customer service

Front end equipment

Tools

Mobile retail applications

Job description

Sam's Club in Terre Haute, IN is seeking an associate to deliver member service, manage checkout needs, and support payments and returns. The role emphasizes assisting customers, promoting products, and guiding members on self-service technology while maintaining safety and merchandise presentation.

This position offers an hourly wage range with benefits, training, and opportunities for growth within a large retail network.