Member Experience & Tech Guidance Specialist

Sam's Club; Long Beach (CA); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage.

401(k), stock purchase, and company‑paid life insurance.

Paid time off benefits including parental leave and sick leave.

Short-term and long-term disability.

Company discounts.

Live Better U education benefit program.

Job summary

Sam's Club in Long Beach is looking for a retail associate to provide exceptional member service, maintain checkout areas, and resolve member concerns. The role requires retail experience and familiarity with mobile retail applications. The position offers an hourly wage ranging from $19.00 to $27.00, along with comprehensive health and financial benefits, paid time off, and educational opportunities under the Live Better U program.

Qualifications

• Retail experience, including operating front‑end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges.
• Follows company safety standards and guidelines.
• Maintains a safe shopping environment.

Skills

Retail experience

Experience with mobile retail applications

Job description

Sam's Club in Long Beach is looking for a retail associate to provide exceptional member service, maintain checkout areas, and resolve member concerns. The role requires retail experience and familiarity with mobile retail applications. The position offers an hourly wage ranging from $19.00 to $27.00, along with comprehensive health and financial benefits, paid time off, and educational opportunities under the Live Better U program.