Member Experience Team Lead

Walmart Inc.; Wichita (KS); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Employee discounts

Job summary

Sam's Club in Wichita, KS is hiring a Front-End Associate to support supervision of associates, assign duties, and guide member service approaches. You will assist members with purchasing decisions, operate registers or self-checkout, and ensure club pickup orders are filled.

Shifts may vary and this is a full-time role with competitive hourly pay and benefits. Minimum qualifications include 6 months retail and 6 months customer service experience and being at least 18 years old.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.

Responsibilities

• Assist management with supervision of associates and assign duties.
• Provide direction and guidance on member service approaches and techniques.
• Ensure member complaints are resolved according to guidelines and support Open Door Policy.
• Communicate information on membership programs and benefits to current and prospective members.

Skills

Retail experience

Customer service

Job description

Sam's Club in Wichita, KS is hiring a Front-End Associate to support supervision of associates, assign duties, and guide member service approaches. You will assist members with purchasing decisions, operate registers or self-checkout, and ensure club pickup orders are filled.

Shifts may vary and this is a full-time role with competitive hourly pay and benefits. Minimum qualifications include 6 months retail and 6 months customer service experience and being at least 18 years old.