Member Experience Team Lead

Sam; Onalaska (WI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Onalaska, WI is seeking a full-time front-end supervisor to help oversee associates, process memberships and guide member service at the register. You will help ensure accurate transactions, assist with member questions, and support store operations with a guest-first mindset.

The role requires 18+ with retail and customer service experience, and shifts may vary. On-site work at 1211 Crossing Meadows Dr, Onalaska, WI 54650-8560 is expected; Walmart benefits are highlighted in the

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates and assign duties to ensure smooth front-end operation
• Assist members with purchases, memberships, upgrades and account questions
• Process transactions at registers and support self-checkout when needed
• Support store policies, openness, ethics and guest service standards

Skills

Front-end equipment operation

Customer service

Tools

Cash register

Job description

Sam's Club in Onalaska, WI is seeking a full-time front-end supervisor to help oversee associates, process memberships and guide member service at the register. You will help ensure accurate transactions, assist with member questions, and support store operations with a guest-first mindset.

The role requires 18+ with retail and customer service experience, and shifts may vary. On-site work at 1211 Crossing Meadows Dr, Onalaska, WI 54650-8560 is expected; Walmart benefits are highlighted in the