Member Experience Specialist — Front End & Tech Help

Sam's East, Inc.; Port Saint Lucie (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Life insurance

PTO & leave benefits

Education program: Live Better U

Job summary

Walmart in Port St. Lucie, FL is hiring for a Member Frontline Services role. You’ll provide member service, maintain the checkout area, process purchases, assist with payments, returns, and exchanges, and promote Sam’s Club products and services.

You’ll guide members on self-service tech, resolve issues, support safety procedures, and help train new associates. This role emphasizes customer service, teamwork, and adherence to company policies while keeping a clean, safe shopping environment.

Qualifications

• Retail experience including operating front end equipment (cash registers).
• Experience with mobile retail applications.

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Promotes Walmart/Sam's Club products and services and supports self-service technology guidance.
• Maintains a safe shopping environment and ensures policy compliance.

Skills

Retail experience

Front end equipment

Tools

POS systems

Job description

Walmart in Port St. Lucie, FL is hiring for a Member Frontline Services role. You’ll provide member service, maintain the checkout area, process purchases, assist with payments, returns, and exchanges, and promote Sam’s Club products and services.

You’ll guide members on self-service tech, resolve issues, support safety procedures, and help train new associates. This role emphasizes customer service, teamwork, and adherence to company policies while keeping a clean, safe shopping environment.