Member Experience Specialist – Retail Frontline

Walmart Inc.; Surprise (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Live Better U education

401(k) matching

Job summary

Sam's Club in Surprise, AZ is hiring for a full-time front-end associate. You will provide member service, maintain the checkout area and process purchases, returns and exchanges according to policy.

You will help customers with self-service technology and promote products and services in a fast-paced retail environment. Competitive hourly pay range of $18.00–$26.00 with benefits including health coverage, savings plans and paid time off.

Qualifications

• Provides member service and maintains checkout area.
• Processes member purchases, returns, refunds, and exchanges per policy.
• Guides members on self-service technology and promotes products and services.
• Maintains a safe, clean and organized front-end area.
• Assists with training of frontline associates.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; processes payments and exchanges.
• Guides customers on self-service technology; promotes products and services.
• Maintains entrances/exits and ensures a safe shopping environment.
• Assists with training and onboarding of associates.

Skills

Member service

Checkout operations

Cash handling

POS system

Customer assistance

Tools

POS system

Self-checkout guidance

Job description

Sam's Club in Surprise, AZ is hiring for a full-time front-end associate. You will provide member service, maintain the checkout area and process purchases, returns and exchanges according to policy.

You will help customers with self-service technology and promote products and services in a fast-paced retail environment. Competitive hourly pay range of $18.00–$26.00 with benefits including health coverage, savings plans and paid time off.