Member Experience Specialist — Personal Shopper

Walmart; Evanston (WY); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

PTO & leave

Employee discounts

Job summary

Walmart in Evanston, IL is seeking a customer-focused associate to support Sam's Club Membership benefits and assist Members with purchases and upgrades. You will promote product value, process membership-related requests, and help maintain a safe, efficient shopping environment.

Excellent communication and team collaboration are essential for success in this role. The position offers full-time hours with competitive pay, comprehensive benefits, and opportunities for career advancement within

Qualifications

• Customer service and sales-focused mindset.
• Ability to follow safety procedures and policies.

Responsibilities

• Provide information on Membership benefits and promote Walmart value to members.
• Process Membership upgrades and credit accounts as needed.
• Assist Members with purchases and resolve issues professionally.
• Maintain safety by following procedures and reporting hazards.
• Fulfill order-related tasks and ensure accurate invoices for member interactions.

Skills

Customer service

Sales support

Safety compliance

Teamwork

Job description

Walmart in Evanston, IL is seeking a customer-focused associate to support Sam's Club Membership benefits and assist Members with purchases and upgrades. You will promote product value, process membership-related requests, and help maintain a safe, efficient shopping environment.

Excellent communication and team collaboration are essential for success in this role. The position offers full-time hours with competitive pay, comprehensive benefits, and opportunities for career advancement within