Member Experience Shopper

Walmart; Wesley Chapel (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Discounts

Education benefits

Job summary

Walmart is seeking a member-focused associate to inform customers about Membership benefits, promote value of products, and assist with upgrades and account services. You’ll process orders, support sales events, and ensure safe handling of materials while maintaining accurate inventories and high customer satisfaction.

The role emphasizes teamwork, integrity, and delivering friendly, efficient service to members visiting Sam's Club locations.

Qualifications

• Customer service experience or ability to assist members with purchases and questions.
• Strong communication and interpersonal skills to understand needs and resolve issues.
• Ability to meet membership goals and promote benefits and services.
• Attention to safety procedures and following policies and guidelines.

Responsibilities

• Provide information on Membership benefits and promote Walmart/Sam's Club products and services.
• Process Membership upgrades and manage related accounts and payments.
• Assist with locating items, fulfilling orders, and ensuring order accuracy.
• Deliver excellent member service and resolve issues to satisfaction.
• Follow safety standards and company policies in daily tasks.

Skills

Customer service

Sales experience

Communication

Team collaboration

Job description

Walmart is seeking a member-focused associate to inform customers about Membership benefits, promote value of products, and assist with upgrades and account services. You’ll process orders, support sales events, and ensure safe handling of materials while maintaining accurate inventories and high customer satisfaction.

The role emphasizes teamwork, integrity, and delivering friendly, efficient service to members visiting Sam's Club locations.