Member Experience Specialist (Part-Time) — Growth & Perks

Planet Fitness; Thomasville (NC); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO

Employee Assistance Program

Free Black Card Membership

Job summary

Planet Fitness in Thomasville, NC is hiring a Customer Service Representative to deliver a superior member experience. You will answer phones, greet members, sign up and tour new members, and log amenities while assisting with point-of-sale purchases.

The role requires a high school diploma or GED, basic computer skills, and availability for part-time shifts. Starting pay is $11 per hour with opportunities for increases and shifts-differential pay.

Qualifications

• Customer service experience required.
• Basic computer proficiency expected.
• Must be 18 years of age or older and have a high school diploma or GED.

Responsibilities

• Provide superior customer service to Planet Fitness members, guests and prospective members.
• Answer phones in a friendly manner and follow information scripts.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases at the point of sale.
• Promote fitness instruction classes (PE@PF) to current and new members.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

18 years or older

Education

High school diploma or GED

Job description

Planet Fitness in Thomasville, NC is hiring a Customer Service Representative to deliver a superior member experience. You will answer phones, greet members, sign up and tour new members, and log amenities while assisting with point-of-sale purchases.

The role requires a high school diploma or GED, basic computer skills, and availability for part-time shifts. Starting pay is $11 per hour with opportunities for increases and shifts-differential pay.