Member Experience Specialist (Part-Time)

Planet Fitness; Pennsburg (Montgomery County); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Growth opportunities over 90% of our管理

Shift-differential pay for select or?

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Montgomery County, PA is hiring a Part-time Customer Service Representative. You will deliver a superior member experience, answer questions, sign up new members, and help maintain a clean, welcoming club environment.

Your schedule includes 24 hours per week with shifts Wed–Fri 8:00–2:00 and Sun 10:00–4:00. Starting pay is $15 per hour, with future increases based on anniversary dates.

Qualifications

• Customer service experience preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes (PE@PF) to our members.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED

Tools

Point of sale system

Job description

Planet Fitness in Montgomery County, PA is hiring a Part-time Customer Service Representative. You will deliver a superior member experience, answer questions, sign up new members, and help maintain a clean, welcoming club environment.

Your schedule includes 24 hours per week with shifts Wed–Fri 8:00–2:00 and Sun 10:00–4:00. Starting pay is $15 per hour, with future increases based on anniversary dates.