Member Experience Specialist - Gym

Planet Fitness-United Fitness Partners; Rolla (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness-United Fitness Partners in Rolla, MO is hiring a Member Services Representative to welcome members, deliver a high-energy, judgment-free experience, and help them pursue their fitness goals in a clean, friendly club. You will greet members at the desk, check in guests, support enrollment in classes, promote Black Card amenities, and work a schedule that includes weekends and holidays.

We value reliability, passion for helping others, and a team-first attitude; prior customer

Qualifications

• Minimum 18 years of age.
• Passion for helping others.
• Ability to lift up to 50 lbs and perform physical tasks.
• On-time dependability and consistent attendance.

Responsibilities

• Provide a high-energy, positive member experience.
• Greet and assist members at the welcome desk and check-ins.
• Promote PF Black Card amenities and club features.
• Assist with member enrollment and tours of the club.
• Maintain a clean, welcoming environment for all members.
• Support scheduling that includes weekends and holidays.
• Contribute to a friendly, inclusive club culture and growth.

Skills

Customer service

Reliability

Communication

Teamwork

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Rolla, MO is hiring a Member Services Representative to welcome members, deliver a high-energy, judgment-free experience, and help them pursue their fitness goals in a clean, friendly club. You will greet members at the desk, check in guests, support enrollment in classes, promote Black Card amenities, and work a schedule that includes weekends and holidays.

We value reliability, passion for helping others, and a team-first attitude; prior customer