Member Experience Specialist - Gym Onboarding & Service

24 Hour Fitness; Long Beach (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal tr

Employee Resource Groups

Job summary

24 Hour Fitness is seeking individuals for a full-time role focused on welcoming new members and guiding them in their fitness journeys. The ideal candidate will build trust-based relationships, understanding unique needs to foster overall fitness success.

This position involves developing personal relationships, maintaining a clean gym environment, and ensuring a delightful service experience. Flexibility in scheduling is necessary to accommodate diverse member needs and will require a

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Demonstrate authenticity and integrity.

Responsibilities

• Develop relationships with members and address their queries.
• Maintain gym cleanliness and safety.
• Deliver outstanding service to guests and members.
• Support new member onboarding and create a welcoming environment.

Skills

Interpersonal skills

Sales experience

Customer service

Self-motivation

Job description

24 Hour Fitness is seeking individuals for a full-time role focused on welcoming new members and guiding them in their fitness journeys. The ideal candidate will build trust-based relationships, understanding unique needs to foster overall fitness success.

This position involves developing personal relationships, maintaining a clean gym environment, and ensuring a delightful service experience. Flexibility in scheduling is necessary to accommodate diverse member needs and will require a