Member Experience & Wellness Advisor

BFit Gyms; Springfield (NJ); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal训练

Job summary

24 Hour Fitness is seeking a full-time Member Services role to welcome new members and guide them on starting their fitness journey. You will build trust-based relationships, listen to goals, and recommend personalized solutions to support overall fitness success.

Responsibilities include assisting guests, maintaining a clean facility, and delivering an engaging onboarding experience that connects members with available fitness options. CPR/AED certification is required within 60 days of hire.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members, answer questions, resolve concerns.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience, creating a welcoming and inclusive environment.
• Support onboarding of new members and connect them with fitness offerings.

Skills

Customer service

Sales experience

Communication

Flexible availability

CPR/AED certified

Job description

24 Hour Fitness is seeking a full-time Member Services role to welcome new members and guide them on starting their fitness journey. You will build trust-based relationships, listen to goals, and recommend personalized solutions to support overall fitness success.

Responsibilities include assisting guests, maintaining a clean facility, and delivering an engaging onboarding experience that connects members with available fitness options. CPR/AED certification is required within 60 days of hire.