Member Experience Specialist - Gym Front Desk

Genesis Health Clubs; Little Rock (AR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Genesis Health Clubs is hiring a Desk Associate at three Little Rock locations to oversee front desk operations, guest check-ins, and member services while maintaining a welcoming atmosphere.

The role requires friendly customer service, cash handling experience, and knowledge of club amenities. Weekend, evening, and holiday availability is needed, with CPR certification due within 60 days of start date.

Qualifications

• Front desk experience or customer service background.
• Ability to handle cash and credit card transactions.
• Strong communication and friendly demeanor.
• Capacity to work as part of a team and greet members warmly.

Responsibilities

• Greet guests and check guests in at the front desk.
• Answer phones, transfer calls, and take messages as needed.
• Maintain knowledge of club amenities and location details.
• Ensure front desk area is clean, organized, and well stocked.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Genesis Health Clubs is hiring a Desk Associate at three Little Rock locations to oversee front desk operations, guest check-ins, and member services while maintaining a welcoming atmosphere.

The role requires friendly customer service, cash handling experience, and knowledge of club amenities. Weekend, evening, and holiday availability is needed, with CPR certification due within 60 days of start date.