Member Experience Specialist — Gym & Club Services

Excel Fitness; Norfolk (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Excel Fitness in Norfolk, Virginia, is looking for a Team Player to maintain cleanliness and provide excellent service in the club. Responsibilities include conducting audits, ensuring member safety, and adhering to company policies. Candidates must be at least 18 years old and hold CPR and AED certifications. This role offers a flexible schedule with both full-time and part-time opportunities, allowing for shifts during mornings, evenings, and weekends.

Qualifications

• Must be at least 18 years of age.
• CPR and AED certifications required before working alone.
• Must be comfortable standing for long periods.
• Ability to handle sensitive and confidential information.

Responsibilities

• Monitor and maintain club cleanliness and atmosphere.
• Audit cash drawers and update member information.
• Ensure members adhere to company policies.
• Assist GM with club promotions and training.

Skills

Communication skills

Problem-solving

Team-oriented

Critical thinking

Proficient in Microsoft Office

Education

High School Diploma or equivalent

CPR Certification

AED Certification

Job description

Excel Fitness in Norfolk, Virginia, is looking for a Team Player to maintain cleanliness and provide excellent service in the club. Responsibilities include conducting audits, ensuring member safety, and adhering to company policies. Candidates must be at least 18 years old and hold CPR and AED certifications. This role offers a flexible schedule with both full-time and part-time opportunities, allowing for shifts during mornings, evenings, and weekends.