Member Experience Specialist: Frontline & Tech Support

Walmart Inc.; Town of Wausau (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Stock purchase plan

Paid time off

Military Leave Pay

Job summary

Walmart Inc. in Wausau, WI is seeking a Front End Associate to deliver member service at the Sam's Club checkout and service desks. You will process purchases, assist with payments and exchanges, and promote club products and services while guiding members on self-service technology.

The role emphasizes safety, teamwork, and customer satisfaction, with opportunities to learn new programs and participate in training initiatives. The position is full-time and on-site at Sam's Club in Wausau.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications and shopper-facing tech.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Processes member purchases and assists with payments, returns, refunds, and exchanges per policies.
• Maintains checkout area and guides members on self-service tools.
• Promotes Sam's Club products and services and supports merchandising and zone maintenance.
• Ensures safety, security, and adherence to loss prevention procedures.
• Trains new associates on processes and tools and supports rollout programs.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart Inc. in Wausau, WI is seeking a Front End Associate to deliver member service at the Sam's Club checkout and service desks. You will process purchases, assist with payments and exchanges, and promote club products and services while guiding members on self-service technology.

The role emphasizes safety, teamwork, and customer satisfaction, with opportunities to learn new programs and participate in training initiatives. The position is full-time and on-site at Sam's Club in Wausau.