Member Experience Specialist

Sam's Club; Bossier City (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability and life insurance

Job summary

Sam's Club in Bossier City, LA is seeking a customer-facing team member to assist members at the front end, handle payments and returns, and promote products and services. You will guide members on self-service technology and maintain a safe, organized checkout area.

This role emphasizes friendly member service, accurate cash handling, and adherence to store policies. Benefits include competitive pay and store perks. The position is on-site at the Bossier City location.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience using mobile retail applications.

Responsibilities

• Provides member service and resolves member issues at the checkout.
• Promotes Sam's Club products and services and guides members on self-service technology.
• Handles payments, returns, refunds, and exchanges per policy.
• Ensures safety and security of front-end areas and maintains a safe shopping environment.

Skills

Retail experience

Cash handling

Mobile apps

Tools

Cash register

Mobile apps

Job description

Sam's Club in Bossier City, LA is seeking a customer-facing team member to assist members at the front end, handle payments and returns, and promote products and services. You will guide members on self-service technology and maintain a safe, organized checkout area.

This role emphasizes friendly member service, accurate cash handling, and adherence to store policies. Benefits include competitive pay and store perks. The position is on-site at the Bossier City location.