Member Experience Specialist: Front End & Service

Walmart; Oklahoma City (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Walmart in Oklahoma City is seeking a front-end associate to deliver member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, exchanges, and guide members on self-service technology.

The role involves promoting Sam’s Club products, ensuring safety, and aiding with merchandise placement and loss prevention. Training new frontline staff and maintaining a welcoming store environment are key duties.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and assistance at the checkout area.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policies.
• Promotes Sam’s Club products and services and guides members on self-service tech.
• Follows safety standards and conducts safety sweeps.
• Maintains entrance and exit areas and assists with merchandise placement.
• Trains new Member Frontline Services associates on processes and procedures.

Skills

Retail experience

Front end equipment operation

Mobile retail applications

Job description

Walmart in Oklahoma City is seeking a front-end associate to deliver member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, exchanges, and guide members on self-service technology.

The role involves promoting Sam’s Club products, ensuring safety, and aiding with merchandise placement and loss prevention. Training new frontline staff and maintaining a welcoming store environment are key duties.