Member Experience Specialist — Front‑End & Service

Sam's Club; Elizabethtown (KY); On-site; USD 23,419 - 33,062; Part time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k), stock purchase, and company-paid life insurance

Paid time off benefits including PTO and family care leave

Tuition benefits for associates

Job summary

A leading retail company is seeking a MEMBER SPECIALIST in Elizabethtown, KY. In this part-time role, you'll ensure outstanding member service, support new associates, and help maintain a safe and organized space. Responsibilities include handling returns, assisting members with their purchases, and collaborating with team members to uphold company standards. This position offers a pay range of $17.00 to $24.00 per hour, with a variety of health and financial benefits.

Qualifications

• Experience in customer service and retail.
• Familiarity with cash registers and mobile retail applications.

Responsibilities

• Maintain area by properly handling returns and organizing merchandise.
• Provide member service during checkout and assist with purchases.
• Secure company assets and report suspicious activity.
• Train new associates on company processes and customer service.
• Comply with company policies and demonstrate ethical behavior.
• Promote a culture of respect and integrity within the workplace.

Skills

Customer Service

Retail experience

Operating front end equipment

Working with mobile retail applications

Job description

A leading retail company is seeking a MEMBER SPECIALIST in Elizabethtown, KY. In this part-time role, you'll ensure outstanding member service, support new associates, and help maintain a safe and organized space. Responsibilities include handling returns, assisting members with their purchases, and collaborating with team members to uphold company standards. This position offers a pay range of $17.00 to $24.00 per hour, with a variety of health and financial benefits.