Member Experience & Front-End Specialist

Sam's Club; Fayetteville (NC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) retirement plan

Paid time off benefits

Company-paid education program

Job summary

A leading retail organization in Fayetteville is seeking a member services associate who will provide exceptional customer service, assist with payments and returns, and train new staff on operational procedures. This position offers a competitive wage range of $17 to $25 per hour, with comprehensive health benefits, 401(k) plans, and educational assistance programs for full-time and part-time associates. Ideal candidates should have retail experience and a passion for helping customers.

Qualifications

• Experience in retail environments is preferred.
• Ability to operate front-end equipment, including cash registers.
• Familiarity with mobile retail applications.

Responsibilities

• Provide member service and maintain the checkout area.
• Resolve member issues and promote products.
• Assist with payments, returns, and exchanges.
• Train new associates on company processes.

Skills

Retail experience

Operating cash register

Mobile retail applications

Job description

A leading retail organization in Fayetteville is seeking a member services associate who will provide exceptional customer service, assist with payments and returns, and train new staff on operational procedures. This position offers a competitive wage range of $17 to $25 per hour, with comprehensive health benefits, 401(k) plans, and educational assistance programs for full-time and part-time associates. Ideal candidates should have retail experience and a passion for helping customers.