Member Experience Specialist

Walmart; Town of Cheektowaga (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Walmart is seeking a Front End Associate at the Cheektowaga, NY location (Sam’s Club environment). The role focuses on member service, processing purchases, and guiding customers with self-service technology to enhance the shopping experience.

Responsibilities include maintaining checkout areas, handling returns according to policy, and promoting Walmart products and services while ensuring safety and compliance. Competitive hourly pay is offered with bonuses and benefits.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains checkout area and processes purchases, returns, refunds, and exchanges.
• Guides members on self-service technologies and promotes Sam’s Club products and services.
• Maintains a safe and orderly shopping environment and adheres to safety standards.

Skills

Cash handling

Customer service

Mobile retail apps

Tools

Front end equipment (cash register)

Job description

Walmart is seeking a Front End Associate at the Cheektowaga, NY location (Sam’s Club environment). The role focuses on member service, processing purchases, and guiding customers with self-service technology to enhance the shopping experience.

Responsibilities include maintaining checkout areas, handling returns according to policy, and promoting Walmart products and services while ensuring safety and compliance. Competitive hourly pay is offered with bonuses and benefits.