Member Experience Specialist

Sam's West, Inc.; Lincoln (NE); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Stock purchase program

Job summary

Walmart in Lincoln, NE is seeking a Front End/Member Service associate. You will help members with purchases, refunds, and exchanges, manage the self-checkout area, and assist with payments while promoting store products and services.

Responsibilities include maintaining area organization, supporting technology use, and applying security and safety procedures. Benefits include healthcare options, retirement plans, and paid time off.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Ability to assist members with purchases, returns, and exchanges.
• Experience using mobile retail applications to support shoppers.

Responsibilities

• Provide member service by assisting with purchases, returns, and exchanges per policy.
• Maintain self-checkout area and resolve member issues and questions.
• Promote Sam's Club products and services to members.
• Ensure security and safeguard store assets per company procedures.
• Assist with training of frontline associates on processes and new tools.

Skills

Retail experience

Customer service

Mobile apps

Tools

POS system

Mobile apps

Job description

Walmart in Lincoln, NE is seeking a Front End/Member Service associate. You will help members with purchases, refunds, and exchanges, manage the self-checkout area, and assist with payments while promoting store products and services.

Responsibilities include maintaining area organization, supporting technology use, and applying security and safety procedures. Benefits include healthcare options, retirement plans, and paid time off.