Member Experience Specialist - Front End & Service

Sam's East, Inc.; Baton Rouge (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Stock purchase program

Life insurance

Job summary

Walmart in Baton Rouge, LA is seeking a Member Frontline Services associate to serve members, maintain the checkout area, and help with payments, refunds, and exchanges according to store policies.

You will promote Walmart products, assist with self-checkout technology, and deliver training to new team members while upholding safety standards and asset protection. This role emphasizes teamwork and customer service excellence in a fast-paced environment.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and assists with purchases and returns.
• Maintains checkout area and processes payments accurately.
• Resolves member issues and concerns in a timely manner.
• Promotes Sam's Club products and services to members.
• Trains new team members on processes and technology usage.
• Upholds safety, security, and asset protection policies.

Skills

Member service

Safety compliance

Training others

Customer guidance

Tools

Cash register

Front-end equipment

Job description

Walmart in Baton Rouge, LA is seeking a Member Frontline Services associate to serve members, maintain the checkout area, and help with payments, refunds, and exchanges according to store policies.

You will promote Walmart products, assist with self-checkout technology, and deliver training to new team members while upholding safety standards and asset protection. This role emphasizes teamwork and customer service excellence in a fast-paced environment.