Member Experience Specialist - Frontline & Tech Support

Sam's East, Inc.; Beaumont (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education program

Employee discounts

Disability insurance

Job summary

Walmart is hiring at the Beaumont, TX location to provide member service at the front end. You will operate checkout equipment, assist with purchases, returns, and exchanges, and promote Walmart products and services while guiding members on self-service tools.

The role emphasizes safety, security, training new associates, and maintaining an organized, welcoming store environment for customers and members.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains checkout area.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and locates merchandise.
• Maintains a safe shopping environment and reports unsafe situations.

Skills

Retail experience

Front end equipment operation

Cash register usage

Mobile retail apps

Job description

Walmart is hiring at the Beaumont, TX location to provide member service at the front end. You will operate checkout equipment, assist with purchases, returns, and exchanges, and promote Walmart products and services while guiding members on self-service tools.

The role emphasizes safety, security, training new associates, and maintaining an organized, welcoming store environment for customers and members.