Member Experience Specialist — Free Gym Membership

24 Hour Fitness; Pasadena (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

Medical/Dental/Vision coverage

401k with match

Paid time off

Job summary

24 Hour Fitness in Pasadena invites applicants for a friendly front-line member services role. You will welcome new members, listen to their goals, and guide them toward personalized fitness solutions, fostering trust and motivation to start their journeys.

The role emphasizes a welcoming, informative experience with strong interpersonal skills, ensuring members feel a sense of belonging and are set up for success in pursuing their fitness goals within our community.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• Demonstrated ability to greet members warmly and assess needs.
• Strong communication and goal-driven mindset.

Responsibilities

• Greet members and guests, answer questions, and connect them with the right resources.
• Keep the gym clean, safe, and welcoming for all.
• Deliver a high-quality sales and service experience to drive memberships and renewals.
• Assist with onboarding new members and guiding them to fitness programs.

Skills

Customer service

Sales experience

Interpersonal skills

Job description

24 Hour Fitness in Pasadena invites applicants for a friendly front-line member services role. You will welcome new members, listen to their goals, and guide them toward personalized fitness solutions, fostering trust and motivation to start their journeys.

The role emphasizes a welcoming, informative experience with strong interpersonal skills, ensuring members feel a sense of belonging and are set up for success in pursuing their fitness goals within our community.