Member Experience & Fitness Sales Associate

BFit Gyms; Pasadena (CA); Hybride; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Résumé du poste

24 Hour Fitness in Pasadena is seeking a Member Services Associate who will welcome new members and guide them as they begin their fitness journey. You will listen to goals, assess needs, and offer personalized options to support members' success within our community.

In this role you’ll deliver a welcoming, informative, and inclusive experience, maintain a clean, safe gym environment, and participate in our sales and membership processes with a strong service mindset and teamwork.

Qualifications

• Demonstrate authenticity, sincerity, and open‑mindedness; you show up as yourself and act with integrity.
• Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
• Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
• Embrace challenges and view setbacks as opportunities to learn and grow.
• Possess a strong service mentality and a desire to deliver exceptional member experiences.
• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsabilités

• Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
• You help keep our gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
• Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.

Connaissances

Authenticity

Self-motivation

Goal orientation

Growth mindset

Service mindset

Retail/fitness sales experience

CPR/AED certification

Description du poste

24 Hour Fitness in Pasadena is seeking a Member Services Associate who will welcome new members and guide them as they begin their fitness journey. You will listen to goals, assess needs, and offer personalized options to support members' success within our community.

In this role you’ll deliver a welcoming, informative, and inclusive experience, maintain a clean, safe gym environment, and participate in our sales and membership processes with a strong service mindset and teamwork.