Member Experience Specialist — Float

810 Seven Seventeen Credit Union Inc; Canfield (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

810 Seven Seventeen Credit Union Inc is seeking an in-branch Member Service Representative to greet members, handle cash transactions, and provide accurate information on products and services. You will open and close accounts, process deposits and withdrawals, and assist with loan applications in a fast-paced branch environment.

This role requires strong customer service, attention to detail, and the ability to build relationships with members while maintaining confidentiality and compliance

Qualifications

• High school diploma or equivalent required.
• Minimum 9 months of experience in a customer-facing role or similar in a financial institution.
• Strong communication and math skills; ability to handle cash accurately.

Responsibilities

• Greet members and visitors and determine their needs.
• Handle cash transactions, deposits, withdrawals, and transfers accurately.
• Assist with account openings, maintenance, and closing.
• Process loans applications and related documentation.
• Provide guidance on products and services to meet member needs.
• Maintain confidentiality and comply with policies.

Skills

Customer service

Communication

Problem solving

Time management

Attention to detail

Relationship building

Multitasking

Education

High school diploma

Tools

Banking software

Job description

810 Seven Seventeen Credit Union Inc is seeking an in-branch Member Service Representative to greet members, handle cash transactions, and provide accurate information on products and services. You will open and close accounts, process deposits and withdrawals, and assist with loan applications in a fast-paced branch environment.

This role requires strong customer service, attention to detail, and the ability to build relationships with members while maintaining confidentiality and compliance