Member Experience Specialist — Flexible Schedule & Free Membership

ComForCare Home Care (Raleigh, NC); Coralville (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Health, Dental and Vision Insurance

Short Term Disability Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Job summary

ComForCare Home Care (Raleigh, NC) is looking for a Customer Service Representative in Coralville, Iowa. This role focuses on providing outstanding customer service to members and guests while performing essential tasks such as handling inquiries at the front desk and assisting in member check-ins.

Ideal candidates will have strong customer service skills, good work ethic, and basic computer proficiency. The position offers flexible scheduling and various benefits including health insurance and employee discounts.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members to provide a positive experience.
• Handle front desk tasks and answer calls.
• Assist in member check-ins and account updates.
• Facilitate inquiries and service issues.

Skills

Customer service skills

Basic computer proficiency

Job description

ComForCare Home Care (Raleigh, NC) is looking for a Customer Service Representative in Coralville, Iowa. This role focuses on providing outstanding customer service to members and guests while performing essential tasks such as handling inquiries at the front desk and assisting in member check-ins.

Ideal candidates will have strong customer service skills, good work ethic, and basic computer proficiency. The position offers flexible scheduling and various benefits including health insurance and employee discounts.