Member Experience & Front Desk Concierge

ComForCare Home Care (Raleigh, NC); Cedar Rapids (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

ComForCare Home Care (Raleigh, NC) is seeking a Customer Service Representative to provide excellent service to new and prospective members in Cedar Rapids, Iowa. You will greet members, handle front desk tasks, and ensure a positive member experience with your outstanding customer service skills.

This position requires basic computer skills and a strong work ethic. Benefits include various insurance options and a free membership for yourself and a friend or family member.

Qualifications

• Must have strong customer service skills to assist members.
• Must be honest and have a good work ethic.
• Basic computer proficiency required.

Responsibilities

• Greet and meet potential members providing excellent customer experience.
• Answer phone calls politely to assist with questions.
• Assist in member check-ins and account updates.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

ComForCare Home Care (Raleigh, NC) is seeking a Customer Service Representative to provide excellent service to new and prospective members in Cedar Rapids, Iowa. You will greet members, handle front desk tasks, and ensure a positive member experience with your outstanding customer service skills.

This position requires basic computer skills and a strong work ethic. Benefits include various insurance options and a free membership for yourself and a friend or family member.