Member Experience Specialist — Flexible Evening Hours

National Fitness Partners; Oxford (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PTO

401K

Health Insurance

Life Insurance

Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise with 200+ clubs nationwide, seeks a Customer Service Representative to deliver exceptional member experiences in a high-energy gym environment.

You will handle sign-ups, greet members, and assist guests, while promoting fitness classes and maintaining club cleanliness. Join a team that values accountability, drive, passion, and ambition as you grow in a supportive, fast-paced setting.

Qualifications

• Previous experience in customer service is preferred.
• Excellent communication and interpersonal skills.
• Reliable and punctual with a strong work ethic.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Greet members, sign up new members, and log amenities.
• Respond to questions and concerns in a timely, professional manner.
• Process purchases through the point of sale system.
• Promote fitness classes and maintain a clean, safe club environment.

Skills

Customer service

Tools

POS system

Job description

National Fitness Partners, the largest Planet Fitness franchise with 200+ clubs nationwide, seeks a Customer Service Representative to deliver exceptional member experiences in a high-energy gym environment.

You will handle sign-ups, greet members, and assist guests, while promoting fitness classes and maintaining club cleanliness. Join a team that values accountability, drive, passion, and ambition as you grow in a supportive, fast-paced setting.