Member Experience & Service Specialist

National Fitness Partners; Bensalem Township (Bucks County); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for part-time work in the US. You’ll deliver a high level of member service, sign up new members, process purchases, and promote fitness classes to maintain a welcoming Judgement Free environment.

Competitive pay, schedule raises at 180 days, 1 year, and every 6 months after the first year, plus benefits like PTO and employee assistance, support your growth on our diverse team.

Responsibilities

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to active and new members.
• Maintain a clean, sanitized and safe club environment.

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative for part-time work in the US. You’ll deliver a high level of member service, sign up new members, process purchases, and promote fitness classes to maintain a welcoming Judgement Free environment.

Competitive pay, schedule raises at 180 days, 1 year, and every 6 months after the first year, plus benefits like PTO and employee assistance, support your growth on our diverse team.