Member Experience Specialist — Fitness Club

National Fitness Partners; Whitestown (IN); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO

401K match

Health insurance

Life Insurance

Employee Assistance Program

Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in Whitestown, Indiana. You will greet members, answer questions, sign up new members, and process purchases, contributing to a Judgement Free fitness experience.

The role offers full-time hours, a Monday–Friday schedule with early morning shifts, hourly raises at 180 days, 1 year, and every six months after year one, plus benefits such as PTO, health/dental/vision, 401K with employer

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns promptly and professionally
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in Whitestown, Indiana. You will greet members, answer questions, sign up new members, and process purchases, contributing to a Judgement Free fitness experience.

The role offers full-time hours, a Monday–Friday schedule with early morning shifts, hourly raises at 180 days, 1 year, and every six months after year one, plus benefits such as PTO, health/dental/vision, 401K with employer