Member Experience Specialist — Fitness Club

National Fitness Partners; Fishers (IN); Vor Ort; USD 14.000 - 19.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Paid time off

401K match

Health insurance

Life insurance

Short-Term Disability (company paid)

Employee assistance program

Free Black Card membership

Shift-differential pay

Zusammenfassung

National Fitness Partners is hiring a Customer Service Representative in Indiana. The role offers Full-Time hours with two schedules: 6 AM–2 PM Monday to Friday, or 2 PM–10 PM Monday to Thursday and 1 PM–9:15 PM Friday. Starting pay is $12/hour with increases at 180 days, 1 year, and every six months thereafter.

Join a large Planet Fitness franchise focused on transforming lives through affordable fitness. As part of the team, you will assist members, handle POS transactions, answer questions,

Qualifikationen

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active and new members.
• Provide a clean, sanitized and safe club environment.

Aufgaben

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members.
• Provide a clean, sanitized and safe club environment.

Jobbeschreibung

National Fitness Partners is hiring a Customer Service Representative in Indiana. The role offers Full-Time hours with two schedules: 6 AM–2 PM Monday to Friday, or 2 PM–10 PM Monday to Thursday and 1 PM–9:15 PM Friday. Starting pay is $12/hour with increases at 180 days, 1 year, and every six months thereafter.

Join a large Planet Fitness franchise focused on transforming lives through affordable fitness. As part of the team, you will assist members, handle POS transactions, answer questions,