Member Experience Specialist — Community Banking & Growth

North Star Community Credit Union; North Dakota; On-site; Full time

Benefits offered by this job

Opportunities for growth and development

Competitive pay and benefits package

Supportive team environment

Job summary

A community-focused credit union is seeking a Member Service Specialist in Bottineau, ND. This role is essential for welcoming members and delivering exceptional customer service. The ideal candidate will facilitate transactions, maintain accounts, and support members' financial needs, all while building strong relationships. Applicants should possess a high school diploma and have strong communication skills. Join a supportive team aimed at long-term community engagement and member success in financial matters.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Basic computer skills and ability to learn financial software systems.

Responsibilities

• Greet and assist members with a positive attitude.
• Process daily transactions including deposits and withdrawals.
• Identify member needs and recommend appropriate products.

Skills

Strong communication and interpersonal skills

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Job description

A community-focused credit union is seeking a Member Service Specialist in Bottineau, ND. This role is essential for welcoming members and delivering exceptional customer service. The ideal candidate will facilitate transactions, maintain accounts, and support members' financial needs, all while building strong relationships. Applicants should possess a high school diploma and have strong communication skills. Join a supportive team aimed at long-term community engagement and member success in financial matters.