Member Services Pro: Teller & Solutions Advocate

North Star Community Credit Union; Devils Lake (ND); On-site; USD 17,000 - 25,000; Full time

Job summary

North Star Community Credit Union in Devils Lake, ND is seeking a Member Service Representative-Teller to deliver friendly, accurate service while handling deposits, withdrawals, and account inquiries.

You will open/maintain accounts, assist with loans, balance cash drawer daily, and support branch operations. Strong communication, detail-orientation, and computer/ten-key skills are essential.

Qualifications

• Must have strong customer-service and interpersonal skills.
• High attention to detail and accuracy is required.
• Professional communication and confidentiality are essential.
• Proficiency with computers and ten-key calculators is expected.
• Ability to build relationships and provide tailored solutions.

Responsibilities

• Provide exceptional service to members in person, by phone, and through digital channels.
• Accurately process deposits, withdrawals, loan payments, and other financial transactions.
• Assist members with account inquiries, products, and services.
• Open and maintain member accounts, including remote account assistance.
• Process and disburse member loans.
• Balance your cash drawer daily and resolve discrepancies.
• Support members with online financial services and general account access.
• Identify opportunities to recommend products and services that meet member needs.
• Maintain accurate records while adhering to all policies and procedures.
• Assist with branch operations, including phones, scanning, filing, and data entry.

Skills

Customer service skills

Interpersonal skills

Attention to detail

Professional communication

Computers and ten-key calculators

Relationship building

Education

High School Diploma or GED

Job description

North Star Community Credit Union in Devils Lake, ND is seeking a Member Service Representative-Teller to deliver friendly, accurate service while handling deposits, withdrawals, and account inquiries.

You will open/maintain accounts, assist with loans, balance cash drawer daily, and support branch operations. Strong communication, detail-orientation, and computer/ten-key skills are essential.