Member Experience Specialist - Banking & Solutions

Seattle Credit Union; Seattle (WA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

401k matching

Paid time off

Job summary

Seattle Credit Union in the Greater Seattle area seeks a Member Representative to enhance the member experience. You will handle teller transactions, answer inquiries, and assist with deposits, withdrawals, and transfers while delivering exceptional service.

This in-branch role emphasizes a growth mindset, professionalism, and integrity. We offer medical benefits, a 401(k) match, generous time off, and opportunities to learn and grow within a mission-driven team.

Qualifications

• High school diploma or equivalent required.
• 0–1 years in banking, retail or customer service.
• Sales oriented with strong interpersonal skills.
• Proficiency with Outlook, Word, Excel, PowerPoint.

Responsibilities

• Process teller transactions accurately and efficiently.
• Assist members with account inquiries and maintenance.
• Promote products and services to meet member needs.
• Maintain professional and compliant conduct at all times.

Skills

Banking experience

Customer service

Sales oriented

Interpersonal skills

Communication skills

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Job description

Seattle Credit Union in the Greater Seattle area seeks a Member Representative to enhance the member experience. You will handle teller transactions, answer inquiries, and assist with deposits, withdrawals, and transfers while delivering exceptional service.

This in-branch role emphasizes a growth mindset, professionalism, and integrity. We offer medical benefits, a 401(k) match, generous time off, and opportunities to learn and grow within a mission-driven team.