Member Experience Specialist

Planet Fitness-United Fitness Partners; Weatherford (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness is seeking a Member Services Representative in Weatherford, TX to deliver an exceptional, judgment-free experience. You will help members achieve fitness goals, guide them through enrollment, and promote our Black Card amenities in a clean, welcoming club environment.

The role emphasizes energetic teamwork, reliability, and flexible hours including weekends and holidays; prior customer service experience is valued.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Responsibilities

• Provide an unprecedented member experience and encourage fitness goals.
• Create "raving fans" by delivering +1% customer service.
• Keep the club super clean and maintain a judgment-free environment.
• Assist with member enrollment and tours at the welcome desk.
• Lead with passion and invite members to have fun.
• Shift may include weekends and holidays.
• Support growth opportunities and PF Black Card membership.

Skills

Customer service

Communication

Dependability

Education

High school diploma or GED

Job description

Planet Fitness is seeking a Member Services Representative in Weatherford, TX to deliver an exceptional, judgment-free experience. You will help members achieve fitness goals, guide them through enrollment, and promote our Black Card amenities in a clean, welcoming club environment.

The role emphasizes energetic teamwork, reliability, and flexible hours including weekends and holidays; prior customer service experience is valued.