Member Experience Specialist

Sam's East, Inc.; Town of Florida (NY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education program

Employee discounts

Job summary

Sam's Club in New Port Richey, FL is hiring a Front End Associate to help members, operate the checkout, and ensure a friendly shopping environment.

You'll assist with payments, returns, and exchanges, promote products, and guide members on self-service tech while maintaining safety and order.

This role offers benefits and opportunities to learn company policies, with emphasis on teamwork and excellent service.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.
• Strong customer service and problem-solving skills.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.

Skills

Retail experience

Customer service

Tools

Front-end equipment

Mobile retail apps

Job description

Sam's Club in New Port Richey, FL is hiring a Front End Associate to help members, operate the checkout, and ensure a friendly shopping environment.

You'll assist with payments, returns, and exchanges, promote products, and guide members on self-service tech while maintaining safety and order.

This role offers benefits and opportunities to learn company policies, with emphasis on teamwork and excellent service.