Member Experience Specialist

Walmart Inc.; Surprise (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid time off

Education assistance

Employee discounts

Job summary

Sam's Club in Surprise, AZ is hiring a Member Frontline Services associate. You will provide friendly member service, maintain the checkout area, process purchases, and assist members with self‑service technology.

You will resolve member issues, promote products and services, follow safety standards, support training for new associates, and help maintain a safe shopping environment. The hourly wage ranges from $18.00 to $26.00, with additional benefits and performance-based bonuses.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Promotes Sam's Club products and services.
• Guides members regarding self-service technology.
• Follows safety standards and procedures.
• Assists with payments, returns, refunds, and exchanges per policies.
• Reports unsafe situations to management.

Skills

Retail experience

Front-end equipment operation

Mobile retail applications

Job description

Sam's Club in Surprise, AZ is hiring a Member Frontline Services associate. You will provide friendly member service, maintain the checkout area, process purchases, and assist members with self‑service technology.

You will resolve member issues, promote products and services, follow safety standards, support training for new associates, and help maintain a safe shopping environment. The hourly wage ranges from $18.00 to $26.00, with additional benefits and performance-based bonuses.