Member Experience Specialist - AM Shift

Walmart Distribution Center; Saint Cloud (MN); On-site; USD 23,000 - 34,000; Full time

Job summary

Sam's Club Saint Cloud is seeking a Member Specialist for the full-time AM shift (7:30am–4:00pm). Based in Saint Cloud, MN, you will provide member service, manage checkout, and assist customers with self-service options.

You will process purchases, help with payments, returns, refunds, and exchanges per policy, while upholding safety standards. Strong customer service and teamwork are essential.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Follows proper procedures for handling merchandise.
• Corrects and reports unsafe situations to facility management.
• Maintains entrance areas

Job description

Sam's Club Saint Cloud is seeking a Member Specialist for the full-time AM shift (7:30am–4:00pm). Based in Saint Cloud, MN, you will provide member service, manage checkout, and assist customers with self-service options.

You will process purchases, help with payments, returns, refunds, and exchanges per policy, while upholding safety standards. Strong customer service and teamwork are essential.