Member Experience Specialist

Pfcu4me; Portland (MI); On-site; USD 20,664 - 30,307; Part time

Job summary

Pfcu4me in Portland, MI seeks a Member Experience Specialist to assist in delivering exceptional service. Welcoming members, handling cash transactions, and providing account information are essential duties.

Applicants should have a high school diploma and prior experience in customer service. The role mandates a commitment to accuracy and a professional demeanor. Travel to branches may be required as needed.

Qualifications

• One year of similar or related experience required.
• Proficient in cash handling and financial transactions.
• Strong communication skills and ability to build relationships.

Responsibilities

• Greet and welcome members professionally.
• Handle member transactions accurately and efficiently.
• Educate members about credit union products and services.

Skills

Customer service

Cash handling

Attention to detail

Communication

Problem-solving

Education

High School Graduate or equivalent

Tools

Synergy

DocuSign

Job description

Pfcu4me in Portland, MI seeks a Member Experience Specialist to assist in delivering exceptional service. Welcoming members, handling cash transactions, and providing account information are essential duties.

Applicants should have a high school diploma and prior experience in customer service. The role mandates a commitment to accuracy and a professional demeanor. Travel to branches may be required as needed.